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POLICIES & TERMS OF USE

  • RETURNS POLICY
  • MADE FRESH Versus High Speed Manufacturing
  • AMAZON PRIME
  • SHIPPING POLICY
  • PRIVACY POLICY
  • REWARDS PROGRAM

RETURNS POLICY:  Natural Biology supplies MADE FRESH supplements.    When you place your order your order is entered into a Q, then on a first come basis, your order is made and shipped directly to you.  MADE FRESH is usually a service provided for holistic physicians and clinics - and the typical charge is $12-$25 per bottle.   Natural Biology currently does not charge for MADE FRESH.  Our goal is to make custom supplements available at family prices.   Therefore, we typically do not accept returns.  We recommend anyone who has sensitivities to drugs, food, or supplements order one bottle to test and try.  

MADE FRESH Versus High Speed Manufacturing:  MADE FRESH supplements guarantees the active ingredient content, bioavailability, and efficacy of the ingredients - and does not require fillers and excipients to make high-speed machines able to do their work.  It is the purest and best way to take supplements.  High Speed manufacturings requires additional grinding of ingredients after processing to make the machines not clog. MADE FRESH works the Natural Biology of your digestive system allowing the highest levels of efficacy (how your body uses the active ingredients effectively).  Our supplements that ship direct from the lab to you never sit in hot warehouses or on store shelves, often for months and even years.  You enjoy the full 2-3 shelf life of the supplement; however, Natural Biology suggest taking all MADE FRESH supplements within 15-18 months for the optimum efficacy.    

AMAZON PRIME:   Vintage Resveratrol and MED FACTORS starting July 1, 2021 are available on AMAZON PRIME.   We resupply AMAZON'S Fulfillment Centers with MADE FRESH Product monthly to insure the on-going efficacy of our supplements and AMAZON Fulfillment Centers provide conditioned air to insure our products are protected from excessive heat.  Natural Biology plans to have all our products available on AMAZON PRIME by 2022.  

SHIPPING POLICY:  Natural Biology makes all nutritional supplements MADE FRESH within 10-14 days of shipping.    Please allow 1-7 work days for shipping.   We offer four shipping options:

  • FREE USPS Shipping - We select shipping method and it is not insured.
  • PRIORITY MAIL with Insurance - After MADE FRESH shipping typically takes 2-3 days and if package is lost it is covered by insurance.
  • USPS First Class Mail - After MADE FRESH shipping typically takes 3-5 days and if the package is lost it is covered by insurance.  
  • International First Class - All orders outside the USA are shipped FBO; once it leaves our fulfillment center, customer resumes responsibility.  99% of all international orders have no problem.  
  • Other Shipping: If orders exceed $500 customer may request additional shipping options.     

The good news is since 2002, 99.7% of all orders have

been received without any difficulties.

INTERNATIONAL SHIPPING:  International orders are shipped International First Class Mail and may take up to 30 days for delivery.    All orders may be tracked from your account dashboard - and tracking information is sent directly to you by email once an order has been shipped.  FOB: Once the order leaves our fulfillment center, customer resumes all responsibility.  

PRIVACY POLICY:  Natural Biology does not sell or distribute any personal information provided to us by our customers.  Any information, correspondence or communication with Natural Biology, Inc. is considered confidential unless expressed otherwise.   All financial information, credit cards, are encrypted and not available to Natural Biology or its associates or employees.   

TERMS OF USE

Updated:  02 June 2, 2021

This website (“Website”) is operated by Natural Biology, Inc.. PLEASE READ THIS TERMS OF USE AGREEMENT (“Terms” or “Agreement”) CAREFULLY BEFORE USING THIS WEBSITE. THESE TERMS OF USE DESCRIBE YOUR LEGAL RIGHTS AND RESPONSIBILITIES, AND BY ACCESSING OR USING THE WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE. THESE TERMS OF USE FORM A LEGAL AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF THE SITE ALONG WITH THE RELATED SERVICES, FEATURES, CONTENT AND OFFERS PROVIDED ON THE WEBSITE. THESE TERMS OF USE ALSO INCLUDE A MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER.

IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE DISCLAIMERS, YOU MAY NOT ACCESS OR USE THIS WEBSITE. Your use of this Website, purchase or use of any of Natural Biology’s products constitutes your agreement to these Terms of Use.

Natural Biology reserves the right, in its sole discretion, to make changes to our Website, these Terms, the policies and conditions that govern the use of our Website and an individual’s access to this site at any time, or to terminate this site without notice. It is recommended that you periodically read these Terms for any updates or changes. Your continued access or use of our Website shall be deemed your acceptance of these changes.

License Grant

This Website is provided by Natural Biology, and these Terms of Use provide to you (“you” or “user”) a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to use this Website conditioned on your continued compliance with these Terms of Use.

License Restrictions

The foregoing license is limited.  You therefore may not (1) use, copy, store, reproduce, transmit, distribute, display, rent, lease, sell, modify, alter, license, sublicense, or commercially exploit the Website (or any part thereof) in any manner not expressly permitted by these Terms of Use, (2) reverse engineer, decompile, disassemble, translate, or create any derivative work of the Website (or any part thereof); (3) access, link to, or use any source code from the Website (or any part thereof); or (4) erase or remove any proprietary or intellectual property notice contained in or on the Site (or any part thereof).  In addition, you acknowledge and agree that exceeding the scope of the license herein shall be a material breach of this Agreement and subject to the termination provisions set forth herein.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCING ANY SERVICES, PROGRAMS, PRODUCTS, INFORMATION, OR MATERIALS PROVIDED BY NATURAL BIOLOGY. TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.

Sale of Products

You may be provided with the opportunity to purchase products and/or services through the Natural Biology Website or from third party web sites linked to the Natural Biology Website.  In addition, some products that you purchase from the Natural Biology Website may be processed by third parties, such as laboratories that process blood tests.  These products and services are not provided by Natural Biology.  Products and services purchased through or provided by third-party websites are subject to the terms and conditions of such third parties and their web sites, and  Natural Biology shall have no liability or responsibility for such purchases.

Health-Related Information

Any statements on this Website or any materials or supplements distributed or sold by Natural Biology have not been evaluated by the Food and Drug Administration (FDA). Neither the products nor the ingredients in any of the products available on the Website have been approved or endorsed by the FDA or any regulatory agency. The products on the Website are not intended to diagnose, treat, cure or prevent any disease. The information on this Website or in Natural Biology e-mails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.  This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, have a history of heart conditions, or any other medical condition, we suggest consulting with a physician before using any of our products.

Additionally, these products are not intended for use by persons under 18 years of age.

Modification

Natural Biology reserves the right to modify or discontinue, temporarily or permanently, the Website as a whole and any or all of the Website features, products, prices of products, services or information appearing on, or available through, any or all of the Website with or without notice to you. You agree that Natural Biology shall not be liable to you or any third party for any modification or discontinuance of such features, products, prices, services, or information on the Website or the Website itself.